Privacy Policy

Privacy Policy for Gradient Labels LLC

Effective Date: 10/01/23

1. Introduction

Welcome to Gradient Labels LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our ecommerce website, which is based in North Carolina and specializes in selling custom stickers.

By using our website and our services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we handle your personal information.

2. Information We Collect

We may collect the following types of information from you when you use our website or services:

a. Personal Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card number, billing address)

b. User-Generated Content:

  • Custom sticker designs and related files uploaded by users

c. Usage Data:

  • Information about how you use our website, such as your browsing history, the pages you visit, and your interactions with our website

3. How We Use Your Information

We use your personal information for the following purposes:

a. Order Processing: To fulfill your orders for custom stickers and process payment transactions.

b. Customer Support: To respond to your inquiries, requests, and provide customer support.

c. Marketing: To send you promotional materials and offers that we believe may be of interest to you, with your consent where required by law.

d. Improving Our Services: To analyze and enhance the user experience on our website, including the customization of stickers.

e. Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

f. Protecting Our Rights: To protect the rights, property, or safety of Gradient Labels LLC, our users, or others.

4. Sharing Your Information

We may share your personal information with third parties only for the purposes outlined in this Privacy Policy, including:

a. Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, and providing customer support.

b. Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

c. Business Transactions: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

You have the following rights regarding your personal information:

a. Access and Correction: You may request access to and correction of your personal information.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or by contacting us directly.

c. Deletion: You may request the deletion of your personal information, subject to legal requirements.

6. Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of your information.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gradient Labels LLC
contact@gradientlabels.com

10. Acceptance of Privacy Policy

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Thank you for trusting Gradient Labels LLC with your personal information. We are committed to protecting your privacy and providing you with the best possible service.